FAQ

We collaborate with CA and accounting firms across the globe — including Australia, New Zealand, the UK, the USA, Canada, and more. Whether you’re a solo practitioner, a mid-sized firm, or scaling rapidly, we offer adaptable support that aligns with your workflow, tools, and client expectations.

We provide a full spectrum of accounting support, including:
• Bookkeeping and accounting
• Financial statement preparation
• Tax return preparation and planning
• BAS/GST filings
• Payroll processing
• Software migration and clean-up work
• …and much more. Explore our full list of services » (insert your services page link)

We act as an extension of your firm — allowing your team to focus on client relationships, advisory work, and growing your practice.

Absolutely. We encourage new clients to start with a pilot or trial phase — either a fixed number of files or a limited scope — so you can evaluate our process, accuracy, and turnaround before scaling.

Turnaround depends on the scope of work, but we’re known for our prompt and predictable delivery. We work with agreed SLAs and offer dedicated teams to meet your deadlines — even during peak periods.

No long-term lock-ins required. Our engagement model is flexible — choose from hourly, Fee-Sharing, project-based, or FTE (full-time equivalent) depending on your needs. Scale up or down easily as your practice grows.

We ensure smooth collaboration through tools like:

• Email, Slack, or Teams for daily communication
• Shared drives or secure portals for data exchange
• Scheduled review calls and real-time updates if needed
  A dedicated Pratice manager will keep everything on track.

Our team works on a hybrid model covering both IST and client time zones to ensure smooth overlap. We adapt to your schedule to make communication seamless.

Data security and confidentiality are core to everything we do. Indian Muneem is ISO 27001:2022 and ISO 9001:2015 certified, ensuring that our processes meet international standards for information security and quality management.

We also follow strict protocols to protect your data at every level, including:
• Signed NDAs and detailed service-level agreements (SLAs)
• Encrypted data transfer channels
• Secure remote access via VPNs or client-designated portals
• Role-based access controls and restricted system permissions

Your firm’s and your clients’ data is handled with the highest level of integrity, security, and confidentiality — always.

Access is strictly role-based. No one sees more than what their job requires. We use Microsoft Active Directory with RBAC, 2FA, and centrally managed credentials. Screenshots, printers, and USBs are disabled. Even internet access is filtered per project, and mobile phones are not allowed on processing floors.

At Indian Muneem, we transfer all data using 256-bit AES encryption through secure VPNs or client-designated portals, ensuring protection during transit. Once received, data is stored in secure, access-controlled environments with redundant backups across multiple locations. We follow the 3-2-1 backup strategy: three copies of data, on two different media, with one stored offsite. We have strict access controls on data use and all systems, following established protocols for updating them with important security updates. When data is no longer needed, we use secure data sanitization protocols to delete all data completely, therefore leaving no recoverable data behind.

We’re built for resilience. With daily backups, redundant data centers, and a tested disaster recovery plan, your data remains safe and accessible even in emergencies. Plus, our security team (16+ certified experts) monitors threats 24/7, ensuring immediate response and containment.

We’re certified and experienced across a wide range of accounting platforms, including:
• Xero
• QuickBooks (Online & Desktop)
• MYOB
• Sage
• And many more

At Indian Muneem, we work with the systems you already use. We never ask you to change your workflow — instead, our team adapts to your processes so you can treat us as a seamless extension of your firm based in India.

Yes. Our team has official qualifications for some of the leading accounting platforms, including Xero, QuickBooks, MYOB, Sage, and many more. Our team comprises not only everyday users but also formally trained and certified professionals who possess exceptional knowledge of the software and its processes. From setup, bookkeeping, reconciliations, or sophisticated reporting, your work gets done by professionals with the credentials related to the platform you are using.

It’s a secure, cloud-based platform built on Jupitice’s technology that manages the entire outsourcing process. You can onboard partners, post jobs, assign tasks, share files, chat, and track progress in real-time; everything stays organized in one place. Built-in QA ensures work goes through the Team Lead and Project Manager checks before reaching you. Once approved, invoices are auto-generated. No emails, no spreadsheets, no confusion, just complete visibility, control, and custom workflows to match your process.

We combine accounting expertise with reliable support, transparent processes, and competitive pricing. Our clients choose us for:

• Deep understanding of international compliance
• Skilled staff with hands-on experience
• Responsive and reliable service